Too difficult to get quotes, and information before making a purchase.
Experts at wasting your time, and their customer service is terrible. I personally bought a 2019 New Rise, and less than a day later, the fuel gauge wasn't working, and I had transmission problems. They only give you a one-month warranty, and getting the vehicle repaired is a real hassle because they usually say that since the vehicle is already purchased, etc., nobody ever knows anything. I urge you to be careful with dealerships like these!
Vehicles are repaired but have many faults, and the worst part is that if the customer doesn't like the deal for whatever reason, they send it to China to get their deposit back.
How can I contact Acela Auto Import?
Very good