Every time I've used it, I've received excellent service, and the staff is very friendly. I'm satisfied and recommend them. The app is very useful; it allows me to easily track my packages. I recommend offering split shipments by weight.

Center for package collection

This branch operates like a family home; when you go, you have to be lucky that the only young woman working there isn't eating. You never know what time it is, and on Saturdays it's only open from 10 am to 2 pm. Aeropaq, please close this place, because I don't see any institutional professionalism here, and it gives you very bad publicity. Because of the poor service they provide here, I'm going to leave La Empresa because I live nearby and Domex is right next door.

If the package is fine, the service is decent, but they struggle to resolve issues, case follow-up is practically nonexistent, email communication takes a long time, and phone calls are a hassle. The service has been very disappointing lately, a shame because it used to be an efficient and highly recommended courier.

The worst courier service in the country. Exorbitant prices, and to top it all off, there are always hidden charges. "The product arrived with a damaged box and needs to be repackaged or returned; it's $30." Packages get lost, there are daily delays in Miami—in short, a company that is anything but customer-friendly. I wouldn't recommend them to anyone under any circumstances.