I asked some questions about the medical center where this representative works, specifically asking for Dr. Nuñez, as I'm planning to have bariatric surgery, and the young man didn't have any information. The doctor's door was the second door to his.

In my opinion, it's a very good insurance policy. It's very procedural, which means you have to follow the rules and instructions for the different procedures. It's very clear what you need to submit for a reimbursement or claim to be processed. I really like going to their offices because the application is processed according to the service number. I understand that their website and Instagram are other channels, but I use whichever one suits me best. Calling the call center can sometimes be busy, but as I mentioned, I prefer using the in-person service and Instagram when I need specific information.

Good service and quality

At ARS Humano, they give you the most basic and fastest care possible, but there have been many arguments between employees and patients.

There are things that can be improved regarding this insurance company's stands.