Bm!

Good

The process is very slow; they have 10 cubicles and only 4 employees. Ideally, there should be more staff to assist customers so the process is faster and more efficient, since many people take time off work to come and run errands.

Quickly, on a Thursday at 4 pm, it only took 15 minutes to change the plastic and authorize it.

I was amazed by the service at the Mega Centro branch. From the moment I arrived at customer service and spoke with Mr. Emmanuel Salas, to the complaint desk where Mr. Juan Armando Félix assisted me with great kindness and professionalism, the service was excellent. I also noticed that he treated the people before me exceptionally well. P.S.: Please always appreciate these two employees.