Service is moving at a moderate pace. You have to wait outside before you can enter, depending on the amount of clients inside....all due to Covid.

It's very helpful. They have an Atm, parking and you can make many transactions. ..

I went to the bank's main office to get a consular letter, and they told me that due to high demand they couldn't provide it. I went to the Charles de Guelle branch, where they charged me for the letter and the service was appalling.

I've been to that branch six times, and all six times I literally waited three hours or more to be served for five minutes. The employees are slow. This last time, I went to cancel all my cards to stop using them because of the terrible service.

The worst service. The line never moves, and when they go to lunch, they only attend to customer service and drive-through banking customers. When you express your concerns to the staff, they act as if you didn't say anything.