The staff is very friendly and this is a very clean place, but the lines are long and their online system is very outdated.

Anyone who goes to that branch is going to waste their time; the slowest tellers are there. If it weren't more convenient on my way to work, I wouldn't go to that branch. Ema, tomorrow I'm going to pay everything I owe and cancel the card. I'm not going back there.

The young woman on duty doesn't have a service-oriented attitude; you ask her a question and she answers sarcastically and doesn't even help you with what you asked for.

The worst customer service imaginable is what you get at this APAP branch. Outrageous! I waited for over two hours, and what a lousy bank!

Arabenny provided us with excellent customer service; she is the best Business Executive. We wholeheartedly recommend her as a 5-star employee.