A company that seems to have neither owners nor anyone who cares. You'll find the worst customer service here. With an average response time of 6 to 8 months and a new excuse every week. They'll come up with anything from blocked bank accounts to the only person in charge of payments being on leave to a power outage—any excuse they can muster. It's useless.

They're very friendly when selling insurance, but terrible when it comes to claims. They're good salespeople, but they don't care about customer retention.

This company is a scam. Over 10 months ago, one of their policyholders hit me, and after the accident investigation, it was determined that their policyholder was at fault. The insurance company was ordered to cover the expenses. I've called countless times to get the check, and all they do is tell me to call back another day and give me delivery dates they never meet. The head of the legal department doesn't even handle the cases; all she says is, "Call back another day." This company is scamming people and playing with their time and money.

They don't deserve even one star. Five months waiting for compensation, they're just stringing us along with the payment. They have no consideration for their policyholders; getting paid when filing a claim for an accident involving one of their members is nearly impossible. The worst service. People treat everyone as if the service is free. Very friendly when selling insurance, but terrible when it comes to claims. Of all the insurance companies, you are the worst option.

This company is unparalleled; its employees are highly capable, diligent, sociable, excellent service providers, quick and efficient. They resolved our issue in less than 10 minutes, and with a very positive attitude and pleasant attention from Mr. Jesús González, whom I must especially congratulate. Even though he didn't know me, he treated me like family. Blessings to you; keep it up, and God will reward your good work.