Personalized service, no significant queues, they are very efficient, no time is wasted; in other financial institutions even opening a savings account is a hassle.
Unfortunately, I am forced to give a 1-star rating due to complete dissatisfaction with the service provided. Since December 11th, we have repeatedly attempted to contact the bank to open an account, sending a total of 5 emails without receiving any response. The lack of communication and customer service has been shockingly poor, impacting our business operations and forcing us to take unconventional measures to complete processes that should be simple and efficient.
The slowest cashiers of all, they seem to be stalling; there's poor management and customer service.
Very good
Good