The Hotel is next level. The staff is so helpful and serve with dedication to make your experience a great one. Audosia De Los Santos and Henry Lora who greeted us and took care of the services were so wonderful and made our stay a great one. I love the hospitality that I received here and would love to stay here every time I come to visit this area. Thank you to Blanis C, Iliana R, and Belki for always greeting me with a smile and providing exceptional service in the dining area. They were very helpful even though I didn't speak Spanish well. The spa was very clean and professional. They did an amazing job on all of the services I had. Madeline Quiterio was amazing. I love how she paid attention to details and to my needs. I would visit this place everyday if I could. Thank you so much to the lovely ladies that did such an amazing job. Aurelio A was one of the first ones we met coming through the doors and he helped us with our needs as we checked in and checked out. He was so kind and anticipated our needs to help with a smooth check in process. Everyone is so nice and accommodating here.
I had a great stay at Barceló Santo Domingo. The service was excellent from start to finish. A special shoutout to Aurelio Alcala and Carlos, the porters—both were top class, extremely helpful, and always welcoming. They really went above and beyond to make the stay comfortable. Staff like them truly make the difference!
**Excellent Stay at Barceló Santo Domingo** I recently had the pleasure of staying at the Barceló Santo Domingo, and I couldn't have asked for a better experience. The hotel truly exceeded my expectations in every way. From the moment I arrived, I was impressed by the wonderful atmosphere—the hotel has a great scent throughout that creates an inviting ambiance. The rooms are beautifully appointed and very comfortable, making it easy to relax after exploring the city. The location is fantastic, offering convenient access to Santo Domingo's attractions while maintaining a peaceful environment. The staff deserves special mention for their exceptional hospitality and friendliness. I want to particularly highlight Bautista Romero and Aurelio Aicala, who were incredibly helpful whenever I had questions about where to go and how to navigate the city safely. Both were always memorable and respectful in their interactions, going above and beyond to assist me. Everyone I interacted with went above and beyond to ensure my stay was memorable. The dining experience was also outstanding, with quality food that satisfied every meal. Throughout my entire stay, I felt completely safe and secure, which is so important when traveling. The hotel's pool area is beautiful and well-maintained, adding another layer of enjoyment to my visit. I highly recommend the Barceló Santo Domingo to anyone planning a trip to the Dominican Republic. Thank you to Bautista, Aurelio, and the entire wonderful team there for making my stay truly special.
I had a very pleasant stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff was friendly, professional, and always willing to help with any requests. The location was convenient, and the overall atmosphere made the stay relaxing and enjoyable. I would definitely recommend this hotel to others and would stay here again in the future. The Mr. Casado guy did excellent job and the cook did an excellent job preparing meals that were flavorful, fresh, and well presented. They showed great attention to detail and maintained a clean and organized workspace. Their professionalism and consistency made every meal enjoyable. I would highly recommend their cooking services to anyone looking for quality food and reliable service.
Loved the experience! They were very accommodating for our big group and the food was delicious. I specially loved the paella. The pool is very spacious and was very fun. The workers were very helpful and quick. Really recommend for people with kids and even those without. I have stayed for the hotel and for the pool day pass as well. You will love it too.