Waiting time was alright. The staff members were great towards me, but the lack of professionalism is astounding. Getting distracted constantly to talk among each other, frequent use of their phones, and making comments that really shouldn’t be made in front of clients. I do not want to know that x person decided to work at the rollers blow drying section because they want to sit down and use their phone. I myself work in customer service, I know what the standard is and what a well disciplined team can be. It was my first time here, and I had to stare at the host (for lack of better) at a loss because he just told me go “this” way or “that” way to sit down. I accept it was my fault as well for not asking, but new situations make me anxious and I was at a loss for words. I got a wash and blow dry (with rollers), and the end result was great. I cannot complain about the results, but the process to get there could have been better. I did speak with the receptionist/cashier about my observations as well, but felt that the possibility of these issues being noticed would be higher if I made a review online.

One of the worst experiences I’ve had in a beauty salon. I had a very special occasion and made the biggest mistake ever by going to this place. The service is horrible. The girl who did my makeup knew nothing about it. I could have done a much better job. The one who did my hair wasn’t any better. Super expensive because they think that by making the prices high they are going to become a high class salon. Number one they don’t know what they’re doing, number two they don’t have good customer service neither have any class themselves. And to top it off the “manager” ask me to leave 2,000 pesos tip to each person who worked on me. For the hair we’re 4 ppl and one person did my makeup. Do yourself a favor and don’t go there. It’s a waste of your money and time.

Salon was clean, organized and professional. My hair dresser was amazing! I asked for a haircut and she definitely delivered. It’s a place that records your information and services so when you return you can ask them to get you the same stylist which is what I’ll do the next time I go.

The receptionist is the face of the business & she ruined it for me. She had a stank face when I walked in & anything I asked her she answered with an attitude. I stood because I really needed my hair done but I will never go back. Besides that my hair looks nice & everything was okay

Overall they are good, stylish are great, nails workers are great. My recommendation is that they need to be more inclusive in their foundation choices, I did makeup once there, and at the end of it, my face looked very fair, but the rest of my body is dark. I am dark skin they do not have foundation for dark skin. The make-up artist is good. But they should have told me that they don't have the foundation for my skin tone! It was a terrible experience, and I paid for it! Is that how you respond to a customer complaint? I did not see the foundation till after the makeup is done. You know how the process is! JUST BE MORE DIVERSE! Respond to their comment nicely and use it to improve. The girls are supper sweet there and do an excellent job with hair and nails. Don't reduce that to your rude response. Because they treat the customer well!