



Rented the car for 13 days, everything was great, Miguel was very responsive, picked us up with the car at the airport, and same with drop off met us there for a smooth seemless return. Will definitely use them again.
Amazing car rental company in the Dominican Republic! Communication via WhatsApp was excellent from start to finish. Miguel was incredibly helpful, explained everything clearly, and made the whole process smooth and stress-free. There was no problem delivering the car directly to our apartment, and the return at the airport was just as easy — everything perfectly aligned with our plans. Full insurance was included in the price, with absolutely no hidden fees. During our trip, we unfortunately got a flat tire, but everything was handled quickly and professionally, and all the costs were fully reimbursed without any issues. This was our first time in the Dominican Republic, and thanks to such a great experience, we already know it won’t be our last. Next time, we will definitely contact them again. Thank you, Miguel! Best regards from Poland!
We had the most amazing experience with our car rental! Miguel was professional, helpful, accommodating, & honest! Our friends arrived before us into Punta Cana airport & had a nightmare situation with a big international car rental service & their 4 kids waiting for hours while they were put on hold and not given a car until a day later and almost double the cost! 😳😢 So 2 days before our departure we cancelled our reservation with the big car rental company and thankfully found VIP!!! Miguel was responsive and found us a car within an hour of our call and was waiting for us at the airport upon arrival! We literally walked out the door of the airport into our car!! The car worked great and was exactly what we needed to travel around the country for 10 days. Upon return to the airport at the end of our trip Miguel met us at the airport for front door service! The whole car experience as I have read over and over in DR can be an absolute disaster & we are so thankful for the ease & professionalism we experienced! Thanks Miguel!!!! 5 ⭐️ service!!!!!
Great car rental service. We had a very positive experience with this car rental agency. The vehicle was in excellent condition, clean, and ready on time. The rental process was quick and straightforward, with clear terms and no hidden fees. The staff was friendly, professional, and always available to help. Highly recommended, and we would definitely use their services again.
The entire experience was outstanding from beginning to end and fully merits a 5-star rating. The vehicle was clean, comfortable, and exactly as described, which made the rental process smooth and worry-free. Communication was clear, timely, and professional at every stage, from the initial booking to the final return. Miguel was responsible for both dropping off and picking up the car and was exceptionally professional, punctual, and courteous. He took the time to walk me through the vehicle’s features, answer all of my questions, and ensure that everything was in perfect order at both delivery and collection. His attentive and helpful attitude added significant value to the overall experience. Miguel's customer service felt personalized, reliable, and transparent, with no inconveniences or unexpected issues at any point. This level of service inspires confidence and makes renting a car truly effortless. I would highly recommend this company to anyone seeking a seamless and trustworthy car rental experience.