Do not rent from them. They offered us a 4x4 at 25 euro per day on an empty gas tank, the second I went to put fuel in it, a km away, it could not start. We called them and they told us to roll the start button, and it worked only after 8 or 10 trys . I was travelling with my son and needed something reliable and asked to change the quad. They decided to work on the issue and gave us the same bike. Starting it was a nightmare but it started after multiple tries and the day I was supposed to return it, it could not start,and no batterie or lights turned on. I called them and told them where I was and he made zero effort to get to me so I had to fool around with the battery for 30 minutes until I finally got electrical contact. I understand there are mechanical issues that can occur but it was their lack of service or care that passed me off. Price gouging, low customer service, and just a poorly ran business. Not worth 5 stars.
A super fun excursion to Las Terrenas, respecting our pace and interests. Friendly and professional staff. Highly recommended.