Prices are to high compared to the other stores in the area. A 45 inch tcl TV is 23k and some change while in Sirena is 21 and some change.

The warranty policy is terrible, I don't even have 15 days and they delivered the damaged product to me and they don't want to change it.

This rating isn't for the store, it's for the delivery drivers they send to pick up appliances. Here's my experience: they called saying they were there, then asked which floor it was, then said the address wasn't this one. I asked why they came without asking if this wasn't the address, then said they wouldn't bring it up and weren't even willing to get out of the truck. I found several men to carry the stove up until they finally asked for something to help them lift it—they were clearly after money. In the photo, you can see them inside, calling and extorting money. I recommend the store find better delivery drivers.

Terrible delivery service. The courier called me at 12:00 p.m. to deliver a refrigerator I ordered. It's 9:06 p.m. and he still hasn't arrived. First and last time I buy from this place. A total lack of respect for customers' time.

I bought a Frigidaire refrigerator from this store, and it's had problems from the start—the refrigerator compartment isn't cooling. The real issue has been getting them to fix it. They came on Saturday, replaced a part, and left me with a faulty appliance that's completely out of order. My food, vegetables, and everything else spoiled! And today is Tuesday, and I haven't received any response from them. Imagine being in a house with a brand-new refrigerator that doesn't work and a fresh grocery haul. For the sale, 10/10. But for fixing and supporting a faulty appliance, 0/10. It's a shame we have to resort to negative reviews to be seen or heard. You can't imagine how many times I've called and written to them, and I've been very patient, but even then, it's not enough!