They'll say anything to make a sale then tech dept tells you it won't work. You have to go back and return the useless stuff you bought.
These people are incompetent. I was told that initial testing and assessment of problem would be determined in 5-6 business days. They held my computer for over 2 weeks absolutely no communication. It took calling and finally going to the store to get them to actually finish assessment. After that they spoke to someone translating for me and communicated they found a "damaged motherboard." They said they would give me information to purchase another on my own (product number, etc) when I went to pick it up none of that was given to me. Now the computer no longer turns on after charge although it was turning on when I had it prior. So they made the situation worse. Previously the computer would power on and the screen would turn on intermittently. Terrible customer service
I went there to get a new laptop backpack but they didn't have the model I wanted. They have most things you would need for a computer or office space equipments and they hga e good prices.
Not great. They'd done a great job repairing my Dell laptop some months earlier but on this occasion I'd gone to view a colour printer which they'd sent me a quotation for after I'd asked them for a quote for a colour ink jet printer that 1) worked with ink tanks, and 2) printed duplex. When I was shown the printer I'd been quoted for it didn't print duplex. So a waste of time. They had another printer that worked with ink tanks, but not duplex.
My laptop power cord got ruined and they had nice universal adapter that they unboxed and tested to make sure it worked with my laptop before I bought it. Me only English and them only Spanish but we made it work