Allow me to paint the picture: I rushed my daughter to the emergency room after she tripped and began favoring her arm. As I walked in, I stood in front of the receptionist, Melany, and waited for her to respond to my presence; she raised her finger and advised me to hold on. That is when I notice she is on her cellphone, telling someone about how her day went the day before. At this point, I start losing my cool and request immediate assistance; could you believe Melany had the audacity to tell me that I did not know if she was dealing with an emergency? I am in the ER with an actual emergency, and she is on the phone, dealing with her personal life. It does not end there; rather than medicating my daughter for the X-rays so she is no longer in pain, they subject her to all of the studies without any pain relief. When I lose my cool, they rush in and give her some pain relief. They said she was fine and that she needed a shoulder sling for her arm to rest. They actually wrote me a prescription for the sling they didn't eve have the curtesy to put it on. By far the worst experience in my medical history and I just had surgery and didn’t get medication post op. It’s that bad…..
Unprofessional, lack of coordination, terrible services. At 2 am, I took my wife to the emergency room for food intoxication. She was in excruciating pain. The front desk nonchalantly asked us to seat in the waiting area. Nurses and doctors passing by, standing by and talking about vacation places. Seeing that I went to talk to the front desk and requested for my wife to be seen immediately. Front desk acted surprised that we have not been seen yet and called a doctor. Same doctor that was gossiping about the vacation, handed her the file. This doctor went straight to the nurse to continue their conversation. Seeing all this I took my wife somewhere else so she could get the medical care she needed. Very unprofessional. Would absolutely not recommend.
The workers are so kind and the place is clean I really like the experience
Very aggressive approach
Excellent service