Absolutely terrible customer service. It's been 4:09 PM and I'm posting this now, and they're still not answering the phone. Absolutely awful.

Terrible service, poor organization, there's always a broken computer, and if you ask for information, the staff is rude. They don't respect the order of arrival. Getting tests done is a complete nightmare; you waste around three hours just on billing. And the doctors don't even want to accept test results from other places.

I don't understand how a medical center can't give you simple information!!! I've been calling for almost a week to make an appointment for a 15-year-old girl who urgently needs care, and they refuse to make it because the managers don't know what process to follow for minors and just leave you hanging. 😡 I think management should provide more training to its employees so they can understand basic information like this and be more attentive to people. 🤦

Very good doctors, excellent service

So far, it's just the analysis procedure. Regarding the digital system, I think they could improve it by 50%. As for the staff, there are no complaints; everything is fine. The staff is overworked at the customer's expense. They do what's necessary without offending anyone, but the response to the demand versus the solution leaves much to be desired.