Nice rooms, elevators, emergency area, kids adults and elders attentions and care. Accept Private Medical Assurance and Public one too.
Excellent clinic. I had a serious knee injury and received excellent care in the emergency room, from the orderly to the nurses. They even sent for the orthopedist, as he wasn't at the clinic at the time, to treat me. I have no complaints. Everything was quick.
Incredible! I'm shocked by the customer service at that clinic. My wife and I were there today from 2:00 PM, and by 5:00 PM, she still hadn't been seen in the ultrasound area. It turns out the woman we gave the invoice to so she could call us had lost it. When I came in to ask how much longer we'd be, the woman said we never submitted an invoice, and if we did, she wasn't the one who received it, even though my wife had given the invoice to her. Then more people arrived, and they were called in front of us, which made my wife uncomfortable. When the woman saw us leaving, she brazenly said to my wife, "Ma'am, you're next in line," to her. I'm not complaining, but they should behave professionally and provide the service that's required. If they can't, they should give their position to someone else.
Excellent service, the doctors are very kind and attentive, except for the receptionist. She was rude and grumpy, and arbitrarily refused to put a coat in the middle of the intensive care waiting room.
I don't see the logic in you arriving at a clinic in very bad shape and the doctor charging you for a medical certificate; that's unfair and abusive. A serious lack of professional ethics. This happened in the emergency room of Dr. Mena Mejía, Exc. 694-10, in the early morning of February 9, 2026. He offers this to all patients, charging 500 pesos for a medical certificate. Please look into this matter.