Too much disorganization to schedule an appointment with the psychiatrist, I went 3 times in vain, the situation was repeated over and over again even though I had an appointment in advance, they did not attend to me because the slots were full.

One of the worst services I've ever received. Honestly, most of the staff have no vocation. As a doctor, I'm deeply outraged by the service provided by some of the nurses. The vaccination area, for example, has a nurse who works at 8:00 a.m., closes just before 11:00 a.m., and reopens at 2:00 p.m. to finish before 4:00 p.m. Total laziness! It doesn't matter if there's an emergency; they often don't give priority. The National Health Service should intervene and supervise this poorly staffed facility.

Terrible service. I took my sister for a general practitioner appointment on a Friday, but the doctor couldn't make it. I want to clarify that this isn't the problem, as I know everyone has unexpected situations, and the doctor is excellent. The issue is that I went on Monday to get the money I paid for the appointment because I couldn't go on Friday and had to take my sister to another clinic because she wasn't feeling well. The receptionists couldn't help me with the refund and sent me to the nurses' station. There, they told me they couldn't give me the money and that I should have gone back on Friday. When I went to the cashier, the young man, who always seems bored with life, told me he had already sent it to accounting, as if that were my problem. I understand that the patient shouldn't be responsible for a doctor not being able to show up and having to go to another clinic, so if I want a refund, they should give it to me. The cashier made me wait for an hour to "help" me, when I understand that for a refund, they shouldn't make the patient wait. I'm so frustrated. In my opinion, their customer service is terrible.

A medical center that has greatly declined in quality, since when billing patients they all do it at the same time while the doctors are alone in the office, and when it comes time to pay, the cashier takes more than 10 minutes to process the bill - a disaster.

Excellent professional service. Modern and well-equipped premises.