My work company booked me here for 1 night from Canada. -Pool is nice, new patio furniture around pool and on patio. -Breakfast food and coffee was good (pancakes were delicious!) -Manager and restaurant server are very friendly and speak excellent English. -room AC was cold! However, rooms are dated, some of the windows don’t lock but have bars over them. Mall is a 15 min walk away, but I would not feel comfortable walking there. Downtown shops and restaurants are about a 15 min drive. Thanks for your hospitality!
The location is in the middle of the business district and looks like it is utilized for that purpose. If you stay on the grounds it is pleasant enough. Pool and outdoor dining area. Breakfast is included. Just be aware that if you don't speak or have a basic understanding of Spanish, there will be obstacles to your stay.m.
Please run away from this place! It’s a pig hole, with nasty personal, filthy headboard with mold on it. Shower don’t drains, so you will shower in a disgusting pool of water. You can’t control the tv in the room, you can’t even turn it off unless you unplug it front the back. Not to mention the $100 plus USD per night and a laughable “breakfast”. A four star resort might cost you less than what they charge. Will give zero star if l could. They tried three different rooms before they could finally find one we less issues so I could stay overnight, didn’t leave because they refused to refund us.
Stayed for a week and was very pleased with the the room and attentive service. I was told the hotel is under new management in the last month, which may explain previous poor reviews. Rooms were clean and everything functioned as it should. Bar/Pool were very comfortable and the grounds were well kept. We’ll be back for sure next trip.
Do NOT book here! We showed up to the Hotel and there were 4 people waiting claiming they did not have their booking. We got to the desk, they take your passports and claim they did not receive the booking. A bus of 15 people showed up and they did not have their bookings either! We all booked with different booking engines. How do you lose more than 20 rooms? It had to be a glitch in their system OR they double booked on purpose. They refuse to refund the money claiming we used the room in one instance and in another they claimed, we didn't show up. Wish I could rate this zero.