For you who are reading this, my advice: don't do business with this company. I don't know if Mr. Tatis is aware of how his employees behave, but the service is terrible. They don't keep their word, and my experience with them was degrading. In short, they made my life a living hell. Pay attention to the negative reviews; they're true. Even the word of God on their lips won't stop them from mistreating customers.
If you've never experienced painful childbirth and want to know what it feels like, buy from this place. We bought a headboard and had to wait about a month and a half for delivery. We were the ones contacting them for information, and every day it was a new story. The initial offer was delivery in a week and a half, but it took almost a month and a half. Every time we wrote to them, it was always yesterday, tomorrow, and so on—always a different story. When they finally decided to tell the truth, it turned out that almost a month later, it wasn't even finished, that it was in Santo Domingo, and that we had to wait for someone to decide to bring it. When we got really annoyed because they still hadn't confirmed a delivery date, we asked for a refund of the initial deposit. Out of nowhere, they said they didn't give refunds, something we were never told before making the initial deposit. They gave us this and that, saying they could give us 70% back, redeemable at their store. As if I were interested in spending 70% of the deposit a month and a week after making the deposit! When they finally delivered it a month and a half after the initial deposit, the thing arrived a different color and with finishing defects. To top it all off, the customer service was terrible, not just bad, but downright awful. My sincerest advice: DO NOT DO BUSINESS WITH THESE PEOPLE.
The prices are very affordable, and the staff is very friendly.
IRRESPONSIBLE! I ordered some furniture, which you can see on their Instagram profile, because I only wanted a different color. They made me a different model and a different shade of color, which wasn't the one I requested. AND THEY WEREN'T EVEN ABLE TO SUGGEST ANOTHER OPTION. They weren't even ABLE to verify if the merchandise their supplier had sent them was the same as what the customer had ordered. I was left waiting for a response from their supervisor, according to the secretary.
Comercial Tatis is one of the best stores to furnish your home and add luxury to your rooms... a store where they sell things cheaply and give you the opportunity to take home the items you like...