I wanted to get my hair straightened there, and I got tired of asking what brand of straightening treatment they use, and all they did was block me. Doesn't the client have the right to know what they're going to use on their hair? Update based on your response: Obviously, I didn't end up going to the salon because when I was asking for information to see if it was worth going, they blocked me. So, of course, they don't have any visits under my name. Second, it doesn't seem like they provide information transparently because when I asked, they blocked me. My boyfriend asked them the same thing via WhatsApp, and they never answered him either. I was only asking about the brand of straightening treatment they use because some I've tried haven't worked for me. I wasn't asking for a secret formula. If you have a policy against giving out that kind of information and you explain it to me, I'd understand, but I don't see the need to leave someone on read when they ask a question, like they did with my boyfriend, or block them like they did with me when I never meant to offend anyone; I just wanted to get a service.

Professionalism and courtesy! The best blow-dry of my life. The girl who did my hair is excellent. If you tell her to trim the ends, she understands. I also got my nails done, and even though I'm usually unbearable, I give her a 10 out of 10.

You ask for information and they block you; I don't even want to imagine what the treatment is like if you actually go there. They're not transparent with customers; they're shrouded in mystery.

I don't think it deserves even one star because, for example, the manager needs to take the employees into account and give them orders; the manicurist doesn't act on her own. One of the two manicurists is always rushing, and the other, from the moment she arrives at 5:30, refuses to do the service for the client. That's where the manager comes in. The nail area is a mess. Personally, I won't go back there because I had the worst pedicure ever, and I recommend it to my friends, and they were all embarrassed. On the other hand, Wendy is a sweetheart. She needs to keep in mind that she doesn't get paid if she's a client; they work on commission.

The customer service is good, but the young woman who did my hair held the blower too close to my scalp, burning me. The ends were left shapeless, and my hair smelled strange.