Everything here is organized, clean service is good.

The secretaries are very slow and talk to each other a lot, which makes the process very slow. The three stars are only because of the good care from the doctors; they are excellent professionals.

The service would be excellent if it weren't for the unbearable wait times. To make matters worse, the appointment system doesn't work; in my case, the system skipped from appointment SOF-26 to SOF-30, leaving the other three of us in limbo. To top it all off, the young woman at Billing 1 pretended not to understand our situation. Another odd detail is that, although there were many people waiting in line, three people were "in internal processing" while others were left unattended. Furthermore, many people were disoriented when they were called to Results 1, as there were no signs indicating where to go.

I arrived here on the day of the studies at 7:50 a.m., it was still 11:00 a.m., and I was in the center with stomach ulcer pain, which I had informed you about before the study for your consideration. Please improve the waiting times for patients with conditions such as stomach ulcers who are undergoing studies.

They have few teams and poor organization in terms of shifts and waiting time.