I am incredibly grateful for the care I received from Dr. Jacobo. I initially found him through a Google search while looking for alternative treatment options for my enlarged thyroid. From the very first online consultation, I felt completely at ease with him. I’m from the Bahamas, and my experience locally was very different, I was simply told my thyroid was enlarged and needed to be removed, with little explanation. Dr. Jacobo, however, took the time to thoroughly evaluate my case. During our first consultation, he explained that he needed to determine whether I was a candidate for RFA. After reviewing my reports, he clearly and patiently explained why I was not a suitable candidate and walked me through the reasoning. His approach was both professional and compassionate, which meant a lot to me. Because of how comfortable and confident he made me feel, I decided to move forward with surgery under his care and traveled from the Bahamas. From the moment I arrived, he continued to go above and beyond, he personally came to see me, explained the procedure again in detail, and made sure I was fully prepared and reassured. During our stay, he also made sure we were comfortable outside of the hospital, helping us with recommendations for places to shop and eat, which we truly appreciated. That level of care went far beyond what I expected. The hospital was excellent, and the entire staff was kind, attentive, and supportive throughout my stay and recovery. I felt genuinely cared for every step of the way. I am now 3 weeks post-surgery, and Dr. Jacobo is still checking in on me to make sure I’m doing well. That level of care and dedication truly speaks volumes. I am grateful to God and Dr. Jacobo for a successful surgery and a smooth recovery so far. I truly appreciate his service and will be recommending him to everyone I know back home in the Bahamas. I highly recommend Dr. Jacobo to anyone seeking a knowledgeable, compassionate, and thorough surgeon. My experience was outstanding, and I’m truly thankful for the care I received.

I want to express my sincere gratitude to the doctor for his excellent work and dedication. From the very first moment, he instilled confidence, security, and a human touch that made all the difference in my experience. My experience was very positive, both because of his professionalism and the care I received before, during, and after the surgery. He is undoubtedly a doctor committed to the well-being of his patients.

Dr. Joan took the time to listen attentively, answer all my questions, and explain everything clearly and calmly. I felt heard, well cared for, and in good hands throughout our virtual meeting. I would definitely recommend him 100%.

Dr. Joan is a physician with outstanding professional training and a true calling: compassionate, approachable, and always attentive, not only to his patients but also to their families. He clearly explains the reality of a diagnosis, the expectations, and the results of each procedure, conveying confidence and serenity at all times, and is always available to answer any questions, concerns, or fears that inevitably arise when dealing with health, especially in his area of ​​expertise. His commitment doesn't end with the surgery; he provides personalized and careful follow-up throughout the entire recovery process. In my family, based on the two experiences we've had with Dr. Joan treating my father, we have witnessed his dedication, commitment, and genuine dedication to the health and well-being of his patients. Thank you, Dr. Joan, for all your care. May God greatly bless you and your beautiful family and continue to use you as an instrument of healing.

An excellent doctor, my dear Dr. Jacobo. After seeing many doctors without a clear answer about what was wrong with me, I finally found Dr. Jacobo. With great care and patience, he took the time to explain what kind of tumor I might have. That first consultation was more than enough for me to decide to stay with him. Having surgery with him was the best decision I ever made. He was always attentive to my needs and guided me through the entire process. Today, thanks to God and Dr. Jacobo, I am healthy and tumor-free.