Good knowlege
Excellent service, the best in computing in the Dominican Republic.
The customer service is very bad, I have been waiting for more than two months for someone to assist me for said reasons because the workshop is very full, but they do not have a list for one to sign up or anything and every time vehicles arrive, I finally used a worker and he only gave me a turn with him, I'll call you, I'll let you know, I finally had the idea of taking the computer, removing the parts from my car myself and I took it and waited more with him, I'll call you, I finally got fed up and called the company directly and still, and boy, with him, I'll call you, they save a lot, they last a long time and they gave me a lot of turn and to this day I still have my computer
The worst service in the world. They don't answer the phone, and no one shows up to help when you arrive. They don't even have a sign; you have to go outside and search. The photos online aren't up-to-date. When they finally attend to you, they don't pay attention to what you say and tell you to leave the car. If it gets fixed, they'll call you; if not, go buy another computer, they'll reinflate it, and then they leave you talking to yourself.
The worst customer service and problem-solving experience I've ever had. If you're not there with your vehicle, they won't fix it. There's no system for handling issues, they don't answer calls, they leave your vehicle overnight without even telling you what to do. The staff has terrible customer service skills, and the secretary is even worse. The guy who starts a job will just quit because someone else wants it. The worst experience I've ever had, and I'm still struggling with them.