The customer service is absolutely terrible. They speak to you rudely and treat you like you're begging. I've been there several times, and yes, they're definitely like that. Morning, afternoon, or night. It's the same! On one of my visits at 2 p.m., I had to wait for the staff to socialize before they could help me because the only one who was going to assist me was the cashier; all the others were probably busy chatting.

They're good at one thing. But they need to improve their customer service. Sometimes the girls look like you owe them money and haven't paid them back. They need to be friendlier, more cheerful, and more empathetic with customers.

The pharmacy is fine, but the service is a bit slow, even though there are a lot of customers. There are always parking issues in the plaza.

This used to be my go-to pharmacy, but lately things have gone downhill. I had to go twice and wait two hours to be able to buy something with insurance. They have four insurance checkout lanes and two express lanes, and only one person serving customers with insurance. It's clear there's a lack of organization, or perhaps the employees' lack of willingness to work in a way that would help customers flow smoothly. If you complain, an extra employee calls someone with insurance, and then they go back to the same routine. I'll definitely be looking for a new pharmacy.

I'm really not asking them for another penny beyond the refill of my treatment (because there's no other option). They're incredibly irresponsible. Don't offer WhatsApp service if you're not going to provide a service that works. I've asked more than three times and they haven't sent me anything or they just stop responding. I hope one day you're in so much pain you can't walk and they don't deliver your medication as agreed. You abusers!