the location of the hotel is quite nice because its on a little hill with a beautiful view but otherwise the stay was not very satisfying. the trash was not emptied daily, and fresh towels were not provided regularly as housekeeping does not come every day. the breakfast was limited. laundry service was overpriced at USD 25 for two bags of clothes. the windows and doors were not soundproof, which made the room quite noisy.

Came here for dinner, got drinks and egg rolls to start, everything was fine. Then the waitress disappeared for 15 minutes. Saw her walk out and gave her the signal we were ready to order. She gave me the “one moment” gesture and disappeared again for 15 minutes. We were the only ones in the restaurant. Egg rolls were ok at best.

I stayed there in October and was extremely disappointed. The room looked nothing like the photos online, and to make matters worse, there were bugs in the bed. The bathroom was also dirty, which is completely unacceptable for a hotel. The pictures show clean, modern rooms, but the reality was outdated, poorly maintained, and unhygienic. I felt misled, and the whole experience was very unpleasant. I would not recommend this hotel unless they make serious improvements to their rooms and hygiene standards.

I just went to this restaurant a few hours ago with my family and I had the worst service I have ever experienced. I went to this restaurant with high expectations but this was such a disappointment. We waited for over an hour, in an empty restaurant, to get our food, that didn’t even end up being that good. Our server was so rude any time we wanted to ask for anything. She told my dad she’d get the food once he sat down then sat and laughed with the other servers for like 10 more minutes. Also, at the end she straight up admitted that the food was taking long because they were taking pictures of it. On top of that, she never asked us “how are things going? Do you want water? Do you want refills”. Plus she completely forgot what one of us ordered. To top it all off, this restaurant has been recommended to us by multiple people and we know it has been open for decades and is family owned. The fact that this sort of treatment to customers can pass, is just not right. I don’t know how they stay in business. Having attitude with the customers who have been nothing but kind, taking ages to bring out the food (so long that two of my family members fell asleep), and then on top of that having low quality food. It was just disappointing. Also it is noted on the menu, but they charge around 28% for tip/service automatically.

The only good thing about this restaurant are the views. I’ve been visiting this area for 15 years. I’ve lived here for almost a year. Is my first time eating at this restaurant. It was not a good experience. The views were great and the wine was ok. I had asked for three different wines that were on the menu, but they did not have any of them. Finally, they let me walk back and pick a bottle of wine off the shelf. It was OK. We ordered steak and chicken. Neither one of our plates were edible. I took two bites of my steak and I gave one bite to my partner. We agreed it was terrible. Then we tasted her chicken and it was also terrible. We notified the staff immediately. They cleared our plates and gave us the bill. The bill was for the total amount. I insisted I was not paying for food that I did not eat and could not eat. I explained that I was very hungry and was going to another restaurant to eat. I had to fight with them for almost 30 minutes to get one of the plates taken off the bill. I refused to pay for the other plate as we did not eat any of the food. I had asked for a manager and A boss many times and they explained there’s not one there. I explained that I live here and I can come back tomorrow. They explain no one will be there tomorrow either. Overall, it was a terrible experience and I would not go back.