Stayed only for 1 night, but overall very satisfied. The staff was very friendly and had no problems comunicating in English. The garden and pool area was lovely!
Enjoyed my peaceful stay in this hotel. The highlight was the staff helpfulness, principally Julio who was so supportive (via his phone and chatGPT translation!) as I had lost my phone so had no way to do things myself.
Best location in the heart of Santo Domingo, you are close to all the tourists sites. Especially the Colonial Zone. As for the service it is the best. All the employees from administration to room service were available to help you with all your needs.
My sister and I stayed overnight here on our way out of DR after an visit to family. My first impression of this place was a quaint hotel stuck in years gone by, but in a very positive way. The service was by far the best part of the hotel. The manager was very helpful, even as he was training a new desk attendant. We got there early and went to do other stuff until time to check in. When we got back, they had our room ready. We had made a mistake in our reservation, asking for 1 bed instead of 2. They made an adjustment quickly and with no complaint. The room was fine and we were very pleased that the air conditioning was up to the task of a hot and humid day. It would have been nice had the bathroom been airconditioned, as well, but the window didn't shut completely so we left the door shut. We slept well. We had asked for sandwiches for the next morning, as we had to leave for the airport well before the serving time of their breakfast. The morning manager not only made us sandwiches to take with us, but also made us breakfast completely unexpectedly. We would go back to this place most assuredly.
Absolute recommendation! Amazing, beautiful rooms in Italian style and nice backyard with pool and for breakfast. Very friendly staff!!! Very clean hotel. The area is a little away from Colonial zone, but is very good area, you have everything nearby: supermarket, KFC, pharmacia, metro station (!). Thanks a lot, I hope I can come back.