Nice staff. Very basic but clean room, it didn’t matter because we spent 75% of our time outside of the hotel anyway. The onsite restaurant was also great with many delicious lunch/dinner options including the free daily breakfast for two. Only issue was the showers water pressure & no hot water.

I have stayed at this hotel in the past and I had a great experience, however this 2nd time it was a very bad and awkward experience. I had a long trip and was just tired and need a rest at 1am. First of all, the AC was not cooling at all. Hot water was challenging but I was able to ger mid warm/cool to get a bath. But the worst was having my wife eaten up by bed bugs... insanely. She told the staff at the front desk but apparently they didn't believe her and did not offer any help/solutions for the desperate itching on her legs Update: over a week later and this is how her legs look now. Doctor doesn't even understand what happened here. Be careful!

Decent hotel for decent price. Wish they offered more to towels and that windows easier to open. Stove was dirty but we didn't use. Beds were comfy and reception was always super nice. The people at the restaurant were not the best.

I went to Santo Domingo for my last 2 nights in DR, to celebrate Independent Day and stayed at this hotel since it was close to the parade and main stage for the party. The two guys at the reception were nice, offered good service. Also the staff at the restaurant during breakfast and the owner who is Venezuelan from Spanish descent were very kind. The room came with breakfast which was good and fresh. You could choose between warm and cold drinks, I took fresh juice (tropical and watermelon), and also for the main course you had options (I recommend the veggie omelet, very tasty) and as dessert I took fruits which were fresh cut tropical fruits. The room was interior, so no window, but it was on the ground floor and was clean, spacious and had a nice big comfortable bed. Every morning I was lazy to get up, sooo comfortable was the bed. Next trip to Santo Domingo will be at this hotel again! This time I'll make sure that I have cash with me, since normally I do everything digitally and pay contactless, not carrying cash, I couldn't tip anyone. In some countries, like Cayman Islands, the tip is included in the price of all services when you pay, and I hoped that was also the case in Dominican Republic. Maybe for those, like me who don't carry cash and pay contactless, they could put a machine/device or something at the reception or at the restaurant where you can just swipe your card to still give a tip which they can share amongst all employees on a monthly basis.

The room was very basic, nothing special. We had standard room, for two people it is very small, bathroom is very small, the door of bathroom was broken, so as the shower. AC worked wonderful saved us from the heat outside. Also there is a big fridge in the room , safe, table, chair, TV, wardrobe and Queen sized bed. Breakfast was very good.