I just had to wait 30 minutes to get my shirt. It was due yesterday afternoon. They could not find it. I was late for my meeting this morning so I started yelling. No one seemed to care. Very unprofessional and disrespectful staff. What a shame! This is the most expensive service in Santo Domingo!
Responsible and punctual. I recommend that you have the schedule on Google Maps
We ordered an off-white suit, and they changed the color to beige cream. We provided photos that clearly show the color difference. They refused to take responsibility for their mistake and don't have insurance for these kinds of issues. It's a disgrace.
If you want to ruin shoes, fill them with glue, stain them, and then have no one to take responsibility, this is the place! Thanks for ruining my shoes! I hope the supervisor enjoys them! (Jorge Cordero, February 26, 2026, 1:30pm)
Horrible service. We took two pairs of shoes in for repair and they ruined them, covered in glue and stains. Then the manager told us that "they arrived like that" and that she checked the security cameras... seriously, 4K security cameras?