I have to tell you, I was not at all happy with the service. The car was left with dirty windows in some places, dust on the dashboard, a dirty rear carpet (they only washed the front ones), and dirty rims. And to top it all off, they wanted a tip! They could improve their service by having a quality control check before the vehicle is delivered. It takes far too long to get a dirty car.
The best service is right here at this car wash. I've been coming here for almost a year now, after going to several places where the service wasn't great and the wait was incredibly long. Here, on the other hand, they're very efficient, the wait is short thanks to their comfortable, air-conditioned spaces, with a café and a really pleasant atmosphere.
I request the premium wash, which is why I never tip. I find them fast and very efficient, good compared to other car washes. I've never lost anything here. As an Uber driver, speed is extremely important, and they provide a fast and excellent service. To improve: more washers and a larger washing machine area. And the supervisor, who can't always be attentive, needs to be more helpful.
I had an altercation on Sunday, February 15th, around 5 or 6 pm with the person in charge of moving the vehicles! He disrespected me, spoke rudely to me, and a security guard and a supervisor even had to intervene. He confronted me directly, disregarding the fact that I am a lady, and showed me no respect.
This is the third time I've gone to get my car washed there, and honestly, the quality has dropped drastically. The washers seem more focused on the tip than doing their job properly. Today I just left, and when I got to my car, they'd left it running. I'd been sitting inside for about half an hour, drinking a beer, and they didn't even let me know it was ready. My car was running for 30 minutes, wasting fuel. They don't have a supervisor checking the work.