I don't usually leave negative reviews, but I had to take the time to do it for this place, if I could put zero stars, I would. You who read this review, go at your own risk, and read my review before going. HORRIBLE customer service. We used to be frequent customers but from today we will not be back. We arrived from afar to get something to eat for an 8-year-old boy who was very hungry, and the woman who attended us at the window had a tremendous attitude since she opened the window for us (for the moment she has only been the only one badly educated and poorly trained in attending to us). We mentioned what we wanted and he says that there is no normal pepperoni pizza, and that it is only cheese edge and that it is ordered by the microphone in front of the window, with an ugly and disrespectful tone of voice towards a customer. My father mentions that we are willing to wait parked if necessary (since we understand that there is none at the moment) and that they always ask us to go up to the window and take our order there. The "employee" ignores us and proceeds to take the order to the vehicle behind us through the microphone; my mother equally, offended, mentions that she needs feedback on her customer service treatment, the employee (whom unfortunately we could not take her name) rolls her eyes, makes an irritated and "angry" face, and to top it off she shuts the window in our face. To my knowledge, with 10 years of experience in customer service, the customer that is attended is the one in front of you (the one who arrives first) AND THE WINDOW IS NOT CLOSED IN THEIR FACES, and even LESS walks away from the window ignoring when he asks for a manager for a mistreatment that should never have taken place, because respect was never lacked, nor was she ever spoken in a bad way. (And even if we had done it, she shouldn't have reacted in such a way). In the end, it was my father whom had to open the window and yell at another employee who was nearby to bring the manager. Once the "manager" arrived, he apologized to us and gave us an excuse on her behalf and mentions that he can help us with the order. And how are we going to continue ordering in a place that disrespects us in such a way? One as a consumer and PERSON. The employee of the situation was never called to apologize to us, nor did she care to do it on her own. What a shame that for a person with such an attitude and lack of values, the establishment has to suffer as well as the other good employees. Hopefully action will be taken in this regard on the attitude and mistreatment to the customer. Unfortunately, they have gained one less family of customers.
Horrible service. Made clients wait on line and didn't warn us that there weren't any pizzas left. After waiting 30 mins I asked for an Italian Cheesy Bread. She had one available but when I went to pay, one of the staff workers took it for her consumption. I left there after 35 mins of wait time without any product available.
The food was very good for the price. Totally recommend it for a quick bite
To slow in the drive thru had to wait for about 35 mins just to order and another 10 mins just to get my order, love the Pizza 🍕 but hate the long waiting period just to get your order
Quick and easy use the dry through nice the pizza was very hot God and the employees were very very good