Super fast. Not too busy. My wife and son got there passports easily without much hassle.

Excellent, fast service. Great prices. 👍🏼

Although everything eventually worked out, I have to share my experience ordering something for the first time through Mail Boxes. A friend told me, "Look, you pay less tax here," and to save a few dollars, we did it that way. From then on, it will be the last time I make that mistake. I prefer to pay more for a service I already know and that will be just as reliable. I ordered a product they consider restricted, which is fine; it just means waiting a little longer than expected. I initially received customer service from new staff via WhatsApp, and the total delivery time felt like I had ordered something from China when I actually bought something from the United States. Then another person started assisting me, and I explained the situation to them. It took several more days for the order to arrive. I even thanked them for resolving the issue, but this experience has made me hesitant to order anything through this platform again.

I've been waiting for my passport for over a month. They would call, but the line only rings once and then hangs up. I called back, but there was no way to get through to anyone. Then, a month after receiving the tracking number, I finally managed to contact an office, and they claimed they didn't have the passport. I had to contact the embassy, ​​and three days later they called me back and actually waited for me to answer. Now they're saying I have the passport. It's been a month! What kind of organization do they have? They need better customer service and a phone number that people actually answer.

Best regards, If you're not going to answer the phone, why list it as a contact? Thank you!