This is not the place to rest at all. The noise and craziness is non-stop. You can hear the loudest music noise, didn’t sleep at all. Stayed with little kids and won’t be back there.
Nice place, but the casino has been closed for over 2 years. If you are going to party then it's your place. There's night clubs on each side of the hotel. If you are going and want to sleep, then it's not for you. You'll be up till 6 am from the music. Otherwise the hotel, rooms, the service were good.
Nice experience. Close to different touristic places. Clean rooms, and a variety of food in the breakfast buffet. The service was also kind and friendly. The casino is under reconstruction, but I'm not into it.
The hotel seats just about 5 minutes away from the monuments of heros. Hospitality is great , very friendly staff and overall very tidy. Breakfast not the best but tasty scramble eggs with cassava and or plantains along qith pickled red onions to ticket your taste buds and coffee of course. No lunch served. Near by is an outstanding Chinese restaurant serving favorite delights no regrets.
I booked 2 days, and I only stayed 1 night. My reason for the 5 star review is I got my refund back for the second night on my credit card. I am Canadian and North American. They do business properly. Trust Hotel Matum. Room was decent. In the heart ❤️ of Santiago l.