We booked for a week. The hotel is very nice and new, the staff is exceptional, extremely friendly and bilingual. Ask for an upgrade, we got a free ocean view upgrade simply by asking. If they have extra rooms they are quite accommodating. It’s a new hotel, so there are minor issues such as no room service menu, or no directory in the room. Limited nightstand space. They have large nice TVs, and the bathrooms/showers are large. The safes in the room are not secured down, so I wouldn’t store your rolex in them, but ok for basic stuff. As far as options in Santo Domingo, this is going to be the best bang for the buck in terms of modern, full service resort style hotels in this price range. We will stay again.
I ended up staying at Hotel Maewald during a really stressful situation. My passport was stolen in Punta Cana and I had to go to Santo Domingo to visit the embassy. It wasn’t exactly a planned trip, but I’m genuinely grateful I chose this hotel. The property is modern, new, and very stylish. It’s located in an area that’s clearly developing fast, yet it’s still very convenient and easy to get around from there. The pool area is beautiful and relaxing, the breakfast was solid and enjoyable, and there’s even a nightclub inside the hotel. It’s a great space and it just deserves to be busier! What truly stood out, though, was the staff. Everyone was welcoming and professional, but I especially want to thank Laura Vargas. She was incredibly kind, attentive, and supportive. In a moment where I felt stressed and overwhelmed, having someone like her there made a huge difference.
Real stunning view to the ocean. Nice spacious rooms and a good breakfast included. But not quiet: Noise from the street and noise also from the nightclub. Can’t recommend the 12th floor. The noise from the breakfast in the morning is significant.
I just checked out after four days. Laura Vargas at the front desk makes this good hotel Excellent! Other employees were good as well; However she went over and above and genuinely cared. What a pleasure to be greeted by someone with such a warm and kind heart. Employees like Laura make a business flourish. They are the face of your. company and as a business owner of three different companies I am a professional in this department. Thank you again for all you do Laura. It is seen by everyone whether they tell you or not.
We stayed two nights at Mauad Hotel with my family and had the best time. Everything was perfect. The staff was incredibly kind and gave us such a warm welcome. Our room had a wonderful sea view, the breakfast was amazing, and the rooftop was beautiful. We honestly didn’t want to leave — we felt so good in this hotel! We will definitely come back again.