There employees don't have the right training all they care about is there comisión they don't care about the clients needs or they LACK OF help and attitude thrus clients is very poor they parking is small they need to re TRAIN there employees to give out a better service

They take forever to get to you!

Unpunctuality. The most talked-about phrase of 2025 has been: "unfortunately." It stands out this month because of the two frustrating times we've visited. The first time was for the employee party, and the second time, we don't know. 5:51 a.m. and it's still closed. Hopefully, it's not because of a hangover. Moral of the story: Time is money.

They need to prioritize customer service; they don't answer the phones, and when you want to make a request, they waste a lot of time. I've been chasing a balance statement for over 20 days, and it's been a nightmare... it's exhausting. If they don't improve their service, people will choose another company.

Very negative experience with Motor Crédito. One of the main problems has been the lack of communication from the assigned officer. On multiple occasions, I tried to contact them to find solutions and get clear information about my case, but the responses were delayed or they simply didn't reply.