I went yesterday and the receptionist, Aracelis Victoriano, was the one who attended to me. She treated me terribly. I arrived, greeted her, and she stayed talking to another employee. I greeted her again, the other employee greeted her, and she greeted me, but very rudely and with a look on her face as if she were fed up or doing me a favor. Then, the billing process was incredibly slow and she had a terrible attitude. She also billed me incorrectly, since my insurance was supposed to cover part and I was supposed to cover the other part, but she charged me the full amount. Because I had already been waiting there for so long, I paid quickly and left, but today, when I checked the bill, I saw that she charged me the full amount. The doctors are very kind; the one who attended to me did excellent work, and another doctor I had contact with was also good. However, they should take customer service into account because it ruined the experience, especially since I was overcharged. The two stars are for the doctors I had contact with. And the center itself was very clean and organized.
Hello, I took my 8-year-old daughter to this place and they extracted a decayed tooth that was in bad condition. It wasn't traumatic at all, and thank God, every time I've been there, I haven't had any problems with the customer service or the dentist who treated my daughter. So far, everything has been pleasant.
Very good care, the doctor was very kind and explained to me what she was going to do.
Excellent service, I am very satisfied with the work done by Dr. Joa.
Excellent service, great attention, I truly felt appreciated and received top-quality care. Excellent professionals.