Great Experience! I called and spoke with a real person to reserve the trip. The woman spoke English and gave me great details for my family of 5. We have 4 scuba divers and 1 snorkler. We arrived and were able to park near the dock. Two different dive sites and 1 snorkling site. While some of us did the second scuba dive, the snorklers went to the beach for lunch, drinks and beach play. Joel was a wonderful scuba guide. Definitely recommend!
WORST tour we have EVER experienced. DO NOT book a snorkeling or dive trip with Passion Paradise Adventures. FALSE advertising!! No life jackets on tender, no English speaking crew, no open bar, so snorkel stop at the Wall. What we did get- 2 hours of waiting and transfers to different vans, 10 1/2 hours with no water offered, a mediocre lunch, no snacks. Open bar was a bottle of rum passed around by the crew with small plastic cups- on the way back to the marina. AVOID!
I would not book here again. We were recommended this tour for husband and I by the tour agents in the lobby of our resort when we wanted to go diving. The transportation to and from the excursion was awful. We were shuffled between a couple different busses both ways and no one explained anything to us. When we got to the boat, it was the most unorganized thing I have ever seen. While the staff were all very kind, it was complete chaos. There were people doing snorkeling and diving but no order to anything. People were trying to come down from the top level where all the divers were getting ready. The divers need to be seated together near the back of the boat next time so the process to get the equipment and get into the water goes smoother. When it came time to actually go diving, the "refresher" for new divers was about 1 minute long. I had dived before but am not certified so I knew what I was doing, but it still didn't really feel safe, so I can't imagine how it was for the people who had never dived before, like the people who jumped in the water and panicked and came right back out. There were 2 instructors for about 7 or 8 of us. It took about half an hour before I even got my gear and into the water, where I only got to dive for about 15 minutes. Overall I would not recommend this tour group to anyone, and we have let the person at our resort know how we felt about this group as well. I feel like they recommended it to us because they know the people running it, but as divers it wasn't a good experience and it didn't feel very safe. It was so unorganized that it took away from the whole experience.
We've had a very nice day with Passion Paradise Adventures. The staff is very nice and helpful. We've had two dives with Joel- both of them very good and interesting. Next time-again! Wish you all the best!
BAD, don't go with them. Boat was loaded up like a public bus, super crowded. There were no explanations, poor equipment, old life jackets, my breathing tube was broken. The ocean was rough and there were a few fish, nothing exotic. Food at the island was cooked in precarious conditions and they charged you for seafood. Overall a very poor experience. The transportation from Punta Cana was another horror story.