I tried to contact them on insta , and whatspp no response, I want to place my order for international shippinng. Do you have a website ?

TERRIBLE CUSTOMER SERVICE for purchases made through Instagram. They ship whenever they feel like it. They only respond after receiving payment, and then they just leave you on read. After you insist so much, they finally reply days later, completely unprofessional and without any explanation for the shipping delay.

The clothes are very good quality and very nice. I have clothes from them that are over five years old and still in perfect condition. The only point for improvement is that their staff should be more friendly and provide better customer service, since the clothes aren't free and they aren't very cheap either. Besides, their inventory is limited, so what you see on Instagram is controlled by them, not the customer. If you don't ask for help, they won't assist you, and you might not find what you were looking for, get discouraged, and go somewhere else. They should keep that in mind. There's a guy there who I found rude; he's not friendly or helpful at all. When we don't like something, it's better to let someone else handle it. These are opportunities for improvement, and this is something that customer service in the Dominican Republic has always had: the assumption that the customer will ask for everything.

The girls were very friendly and helpful. The clothes were fashionable and good quality. Thank you, Andreina, for your attention.

The customer service for online purchases is terrible.