I vacation in DR 2-3 times a year and always travel with 10-15 people in a group to Pizzarelli, Well this visit was a quiet one with my husband we ordered the Pizzone, chicken strip and also another appetizer! Well the Pizzone was too much for us and we asked for a box and were given a sermon on how that can’t give us a box to put the 8 pieces in but were willing to give us a pie shaped box to fit in 2 squares one on top of the other offering 4 pie shaped boxes! I explained how I wanted it boxed and if the box was the issue I would pay for it, the manager got into logistics blah blah blah and made me feel like I was wrong and he was right “No Exceptions”,the bill paid it off without any issues 3610 pesos and on top of that they heard me speak about not leaving a tip and automatically included the Tip on the bill! I have been a faithful customer for over 15 years at this location in el Malecon but I have decided to delete this business! I will spend my hard earned American Dollars elsewhere. Management needs to recognize who their customers are, not focus on logistics and the cost of one box!!! Shame on You!!! La Jefe, Boston Massachusetts 2025 🇺🇸

I was there on Monday, 3/10/25. I was well pleased with their service. They were very prompt and attentive. No complaints about the food and the very cold presidentes 🍺 😋 .

The worst service ever, my husband bought a pie of pizza and we ate it outside. Wanted to use the bathroom and she refused me of going to use it without a freaking receipt. She laughed in my face and very unprofessional, I would never buy a pizza from this franchise in my life, they need to learn how to train their staff better. A piece of garbage of a business, do I need to say more.

The pizza was delicious just a little bit pricey

The best!