A month ago I went to this center and the young man, Jorge Luis, who assisted me, was very attentive and provided excellent care. He was very helpful throughout the entire process. Dr. Argentina Diaz is always very attentive. I highly recommend visiting the center! 🙌🏻

Excellent service at this center. From the moment you walk in, you're greeted by the receptionist, Hiranirsa Ponceano, who provides excellent customer service and explains every step you need to take. I loved it from day one, and now all the children in my family are seen by Dr. Mayelin Peña, who is an excellent pediatrician. I also can't forget nurse Andreina Novas, who is very efficient in her area and very kind to the patients. I definitely recommend it. For me, it's 100/100.

And now how can I make an appointment via WhatsApp with those AI responses that say the Frailes branch doesn't appear?

Their customer service is terrible. When you request information, they're never sure what they're telling you. And they give sarcastic opinions. Agents Minerva and Hiranirsa ignore you when you ask them anything. Do something about it. One of them, Verónica Elizabet, is very attentive and kind.

The sonographer acted rudely and unnecessarily. It seems they assume everyone is ignorant. She got upset about the time and type of sonogram, speaking rudely about not scheduling appointments in the afternoon, even though the appointment was made through the app. She needs to act professionally. I'm a professional in another field, and this attitude toward a client/patient is unprofessional and unacceptable.