Excellent service! A very kind young woman named Orquídea helped me. I live abroad, and she was always attentive and respectful, responding to every message I received. I highly recommend Santos Jewels—100% reliable and with fast, custom work!
If I could give it zero stars, I would. It just so happens that today I'm going to Santiago looking for some chains to buy. My brother recommended the store. When I asked about the price of the jewelry, I felt like it was expensive, so I told my brother, and he told me not to buy it because it's expensive per gram. My brother told me to buy it in the United States, where it's cheaper. I told the young man who helped me that I wasn't interested because of the price because it's expensive. When I left and was already on my way, the police called me and detained me for almost three hours because the people at Santos Jewelry called them because there was a suspicious person in their store. There's something I don't understand. If it's a store and it's open to the public, why would they call the police on a customer who doesn't buy anything when they ask questions related to clothes? It's outrageous for someone who comes from another country and is put through such a bad time. I should sue them, but since they have everything bought out in the Dominican Republic, it's not worth wasting my time.
The staff are friendly, and they have various earrings and medals.
Impressive variety of models, Guaranteed Quality, prices that are in line with the market, direct contact with the President of the Business to talk and haggle prices, definitely Recommended 1A
They sell defective merchandise and when you go to exchange it, they tell you that it doesn't have a warranty. Very bad service.