Excellent service, the report was processed quite quickly… I'll write an update in a few days after my workshop appointment to let you know how the response went.
The staff are a bit apathetic; they need to pay closer attention and explain things when handing over documents. They could even provide insurance stickers at any of their offices, so customers could go to the most convenient one.
Comfortable facilities, all the staff are very attentive, from the security guard to the advisor who assists you upstairs. The only downside is the call center; it needs improvement.
I spent 2 hours calling the support number, the line was down, I called other services, they wouldn't transfer me, luckily I've learned how to solve problems myself, they're a disgrace, they haven't worked since they were sold
I went to report damage to my vehicle under full insurance coverage and the treatment from your staff was EXCELLENT and very friendly at all times.