AC was kinda weak when many people occupied the inside area. Menu was limited and in my opinion prices were not pocket friendly. After waiting for the food, we were informed the plates we ordered were out of stock, same with the drinks (they offered other more expensive options). Terrible logistics on their part. They asked us to select other dishes (at our expense of course) which were more expensive than the ones we originally requested. At the end we decided to leave. They ruined my mother's mother's day.
Order the Picanha and it was well past well done even when I order medium rare, service is great Chris was fantastic, however for a place that should be know for he's cut the fact that cmthey can nail the term of a steak is concerning.
I was really disappointed in this place. Their Instagram page had my hopes up very high and when I finally visited the food was below average. The steak meat was old and spoil. Their Instagram page is not examples of their steaks. They take these clips from others and post on their page as their own. I don't see myself returning to this restaurant. I can say the customer service was the best thing about this restaurant. The staff was pleasant and attentive.
Where do I start? Should I start with the rotten pork kabobs that were serve to me? Perhaps I should mention the terrible attitude of the the young woman whom was at the register where unfortunately if you go there you'll have to meet because she's also the one who you have to ask for whatever you're going to order. Don't waste your time, don't risk your health. They have terrible service and rotten meats!!!!!
My family and I drove all the way from the center of the city and after sitting in 45 minutes worth of traffic to get there we were extremely disappointed. The restaurant was empty, the staff lacked any sort of personality at all and they didn't have what they advertised. Not to mention that the restaurant is nothing as you would expect from the photos. It had cheap outdoor patio furniture, the bench seat in the back was broken and uncomfortable, that came to the table with a plastic bag with napkins like I was at home and when we asked to order the lobster tails they told us they didn't have them even though they have been advertising them like crazy. They offered to weigh an entire lobster for me and only bring me the tail. Why would I possibly pay for an entire lobster but only be given the lobster tail? That is the most absurd thing I ever heard. The other people who came with us were so disgusted that they suggested that we leave and we didn't eat there. I recommend this to the restaurant: If you're going to advertise particular dishes quite often then you should have them in stock and you should teach your employees to have a personality and actually greet your customer with a warm greeting. I also recommend that they don't offer such a ridiculous option as to all weigh a whole lobster and only give the tail. I absolutely could not believe that they offered that suggestion. Definitely will not return and definitely will not recommend this restaurant.