Shipping is surprisingly quick, tracking is clear, and I never have to stress about my orders. Everything I’ve received has arrived just right, no headaches at all. The app is simple and convenient too.

It’s a great courier service. My packages usually arrive very fast — in about 2–3 days. Their customer service is excellent and a huge contrast to what is typically experienced in the Dominican Republic. I’ve ordered everything from 65-inch TVs and electric fireplaces to very small items like sensors, and everything has arrived safely and without issues. The process is very transparent, and the Tupaq app works really well. Overall, I’m simply a very happy customer.

Update: After speaking with the head of this location, I now understand why and how the pricing issue occurred. I am satisfied with the explanation, which is related to different marketing promotions. As I mentioned before, I had a 5-star experience due to the price, timeliness of packages, and the customer service received. Great service. Just make sure you are aware of the price. Original: At first, I had a 5-star experience that turned into a 1-star one. It was disappointing to find out that they were charging my girlfriend less even though we live together. Moreover, the price I was charged did not match the one they advertised, which is false advertising. I would advise others to stay away from this place.

Best Courier en Santo Domingo!! Fast, delivered with care and great communication with the client.

Highly recommend this store, the best customer service