I love it
Wow, wow, wow!! It's been a while since I've visited a hair salon like this; the service and attention were excellent. This was my first time here, and I was absolutely delighted and eager to return. They take care of everything. The first thing you notice is that upon arrival, the receptionist creates a client profile for you. She's incredibly friendly and always willing to provide information, instructions, and answer any questions. The facilities are a 10/10: washing area, drying area, styling area, makeup area, spa area, and nail area. My services included a layered haircut with highlights, a Moroccan shampoo and conditioner wash for both me and my daughter, and a soft gel manicure. My daughter was extremely happy with the results, and so was I. Regarding the service, I give them a 20/10. Wow, the whole group of girls are so lovely—kind, attentive, perfectionists, detail-oriented, with very cheerful and happy personalities. The owners have put together a wonderful, disciplined, and hardworking team. So I'll definitely be back. As for their social media, they're always very active and posting updates daily. One thing I'd like them to add to their social media would be a price list so we can get an idea of the prices for washes with lines, haircuts with or without designs, and manicures and pedicures. I only saw this one item listed.
The salon is visually very inviting, and some of the stylists are excellent. However, there seems to be a certain favoritism towards some clients. Furthermore, during the time I visited this salon, a large portion of my hair was burned because the blow dryers were too powerful. They should take into account each client's hair type and texture instead of applying the same level of heat to everyone. The blow dryers also look old and dirty, and give the impression that they've been damaged by excessive heat. Also, on your birthday, they send you an email offering a supposed discount on a wash with any product line, but when you actually get the service, the conditions change, and they only allow the discount to be applied to the lines they choose. Aside from the stylists, the customer service makes you feel like they're doing you a favor. I also read in an Instagram comment that when some people post complaints, they block them. I believe they shouldn't only accept positive comments; Each customer has different experiences, and constructive criticism should help them learn, improve, and offer a better service.
A very pleasant and unexpected surprise with the venue, the stylists were amazing and very friendly, the prices were reasonable because they use the best products, they have their own bar 🍺🤩, and the best part of the event was how well they do their work... top-notch decorations, thank you for your hospitality.
I was amazed by their service and attention!! They really care about making sure you have a great time 😌🙌🏻✨ #SatisfiedCustomer 5 stars ✨🌟✨🌟✨ My hair and nails were perfect. 😍