I recently had a very unpleasant experience with one of the young women at this travel agency. As a customer, I expected to receive friendly and professional service, but unfortunately, that's not what I found. As a customer, I value friendly service and helpful staff. Unfortunately, my experience with this young woman at the travel agency fell far short of my expectations. I hope management takes these concerns into account and takes steps to improve the quality of customer service.

Excellent service.